Hello All,
Apologies for the verbose title but I wanted it to articulate my companies issue clearly. Here is what's happening:
Our company integrates with RC for many of our customers in order to obtain and track their telephony data. To accomplish this, we create webhook subscriptions for each account on behalf of a user from the account. The issue with this approach is that when that user leaves, a new user must authenticate with RC and thus, another subscription is created. The new webhook subscription itself is not the issue but rather, the old subscription which isn't deleted. Since the old subscription was made by a user we no longer track in our system, we cannot view or delete the old subscription via the RC API (https://platform.ringcentral.com/restapi/v1.0/subscription).
Is there a way for us to be able to view all webhook subscriptions for an account if we only have a specific users access token? If so, how can we delete the 'old' subscriptions? Perhaps there is a response we can return when the webhook sends us updates that would cancel the subscription - almost similar to getting our endpoint blacklisted except in this case, we would want the subscription to be deleted.
Please ask any clarifying questions needed and thanks in advance.
