Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Business Analytics Subscription

Tags: analytics and reporting

Jul 7, 2023 at 11:12am • 1 replies • 0 likes

RACHEL SMITH

How do we get the subscription to update the time span? I have a report created that is for Monday -- Saturday to email weekly, but it just keeps sending us the same date span and doesn't update for the next week.

Phong Vu on Jul 12, 2023 at 10:38am • 0 likes

Are you talking about using the Analytics dashboard or using API? If you asked about using the app, please post your question in the "User community". If you asked about using the API, please clarify you question as how you implemented your app.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales