I am having some trouble with random calls dropping and was doing some testing with Ring Central Network Test (testrtc.com) and I am seeing errors with Turn Servers not connecting, does anyone have any information on this?
[Thu, 06 Jul 2023 20:10:03 GMT] - Use region: iad02 TURN servers
[Thu, 06 Jul 2023 20:10:03 GMT] - No Turn server is configure for UDP
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[Thu, 06 Jul 2023 20:10:03 GMT] |
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Udp Connection Time: |
error ms |
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Udp Gathering Time: |
undefined ms |
[Thu, 06 Jul 2023 20:10:03 GMT] - No Turn server is configure for TLS
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[Thu, 06 Jul 2023 20:10:03 GMT] |
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Tls Connection Time: |
error ms |
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Tls Gathering Time: |
undefined ms |
[Thu, 06 Jul 2023 20:10:04 GMT] - domain: wss://us-10-dca08-v.ringcentral.com/bridges/abc/meetings/abc/participants/abc/sessions/abc, requestTime: 353, blocked: false,
[Thu, 06 Jul 2023 20:10:04 GMT] - domain: wss://us-11-pdx11-v.ringcentral.com/bridges/abc/meetings/abc/participants/abc/sessions/abc, requestTime: 215, blocked: Blocked,
[Thu, 06 Jul 2023 20:10:04 GMT] - domain: wss://us-12-dca10-v.ringcentral.com/bridges/abc/meetings/abc/participants/abc/sessions/abc, requestTime: 240, blocked: false,
[Thu, 06 Jul 2023 20:10:04 GMT] - domain: wss://us-13-pdx10-v.ringcentral.com/bridges/abc/meetings/abc/participants/abc/sessions/abc, requestTime: 191, blocked: Blocked,
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Total Connections: |
4 |
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Successful Connections: |
2 |
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- |
Shortest Connection Time: |
240 |
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240 |
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