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Desktop and mobile app simultaneously?
Tags: phone
Jun 12, 2023 at 9:31am   •   1 replies  •  0 likes
Susan Williams

We are new to the system and are only using the mobile app. One extension wants to have a desktop phone because their cell phone sound quality is not good. Once a desktop phone is in use, can the mobile app still be used for the same extension?

on Jun 12, 2023 at 10:30am   •  0 likes

Yes, you can use both. Set your call forwarding correctly by toggling on your desktop phone and mobile app, then set it to ring simultaneously.



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