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Our phone calls have been going in and out all day for about a week now. Can someone tell me why?

Tags: service interruption

May 24, 2023 at 6:37am • 1 replies • 0 likes

Josh Durden

I get a message box every time our phones go down that says, "Error - Line Unregistered". When I click on details, I get a message that says my line is (not registered). This is happening to all 6 of our phone lines. Calls are dropping and we are losing customers.

Jenn-Community_Moderator on May 24, 2023 at 8:49am • 0 likes

Hello Josh, apologies for that. You should check all your connectivity. If you have a stable connection and the error is still there, we must re-provision your phones. If you need further assistance, please create a case here https://support.ringcentral.com/contact-support.html.

We appreciate your patience in this matter.

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