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Salesforce - RC Integration Network Requirements and QoS

Tags: integrations

May 10, 2023 at 2:11am • 1 replies • 0 likes

Paul Sherer

We are using the Salesforce integration for making calls. I cant find any details on the admin site about how this traffic flows across my network. if I use the RingCentral app I can add DSCP tagging 46 and apply QoS to the traffic.

How his this traffic handled when using the Salesforce integration ? there's no network details in the admin guide. How do I apply QoS to this on my network, when I do a packet capture I can only see traffic from the browser and the endpoints listed on the ringcentral app network page arent listed.

Mary-Community_Moderator on May 10, 2023 at 10:12am • 0 likes

Hi @Paul Sherer; I see you have submitted a ticket for this. A Tech Support will get in touch with you soon.

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