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Upgrade firmware on Polycom VVX phones

Tags: schematic software, voicemail

Apr 20, 2023 at 12:19pm • 1 replies • 0 likes

Timothy King

Hi, how would we go about upgrading the firmware on our Polycom VVX 250 desk phones. I've tried the Poly Web Configuration utility but I need a correct admin password. The default does not work. A scan is showing the jsQuery software is out of date. Thanks

1 Answer

Manuel Obordo answered on Apr 27, 2023 at 12:09pm

Try logging into via URL to the address of your phone with the user as "admin" and the password as "qwe!@#123" (obviously without the quotes). That password worked for me when 456 or 789 had failed.

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