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Text Messaging With Different Numbers - How to separate them into different threads?

Tags: sms and text messaging

Apr 11, 2023 at 7:12pm • 1 replies • 0 likes

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If we have multiple numbers, and each number is associated with a different department, the admin account is getting text messages from all numbers into one large thread.

How can we separate the text messages based on number texted, such us a drop down or something?

Jenn-Community_Moderator on Apr 12, 2023 at 2:35pm • 0 likes

Hi, this feature is not yet available, and we are still working on it. Help us add your vote here! We'll share this with our Product Manager. Thank you!

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