Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Audit logs - call recordings

Tags: activity log, call recording

Mar 29, 2023 at 10:00am • 1 replies • 0 likes

Linda Bryden

Is there a way to track through the audit logs or otherwise if call log media was downloaded?

Mary-Community_Moderator on Mar 29, 2023 at 11:04am • 0 likes

Hi Linda, checking if this is one of the configuration changes that are tracked in the Audit Trail. I'll get back to you.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales