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Is it possible to have 1 account but 2 distinct phone numbers callers can use?

Tags: admin portal, call handling

Mar 23, 2023 at 1:42pm • 1 replies • 0 likes

Cathy Gale

Hi,

I have a question, but let me give some context first.

My account currently has only one "main" line. My organization would like to add another distinct phone number to be managed under the same Admin account. Is that possible? And if so, what steps do I need to complete?

Thanks

1 Answer

Mary-Community_Moderator answered on Mar 24, 2023 at 8:31am

Yes, you can have multiple numbers with the same function as the main number. You have to follow the process on how to Add a Company Number to the RingCentral Account. On step 8, select Auto-Receptionist.

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