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We need a feature update -

Tags: new

Mar 23, 2023 at 8:21am • 1 replies • 0 likes

Francine Pisano

Hello Ring Central,

We would like to request a feature update to be able to choose a call queue number and then when the person calls back on that number they get the actual call queue. Now they are able to choose the call queue number as caller ID but when they call back they get the main switchboard. The agent needed to use an auto-receptionist number just to have the people be able to choose the call queue number as their caller ID.

Please advise and thanks!

Fran

Mary-Community_Moderator on Mar 24, 2023 at 8:43am • 0 likes

Hi @Francine Pisano, please submit this as a feature request at https://ideas.ringcentral.com/.

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