Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

SMS Volume Determination

Tags: sms and text messaging

Mar 14, 2023 at 7:39am • 0 replies • 0 likes

3221 - Brian Daniels

During the Campaign setup process we stopped at this question not because of the number, but because of the 6 messages per minute threshold.
Does this apply to both inbound and outbound?
If a number exceeds the threshold, will they roll over? In other words, if I exceed the 6 messages in a minute threshold, will the seventh simply be delayed?
We ran a report and found there were a total of 11 instances in all of last year where we exceeded that threshold. The difference between $18 and $120 is significant for us.
Much thanks in advance.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales