question

Michael Chase avatar image
Michael Chase asked Phong Vu answered

Sandbox number not SMS-enabled

Good evening,

The sandbox number provided to me is not SMS-enabled. Can someone please assist?

Thank you!

@Phong Vu

developer sandboxsending sms
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Phong Vu avatar image Phong Vu ♦♦ commented ·

What is your sandbox account id or the phone number?

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Michael Chase avatar image Michael Chase Phong Vu ♦♦ commented ·

The phone number is 16506950533. Thank you!

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1 Answer

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Phong Vu answered

SMS enabled. Please retest.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys