Voice to Text during full RingCentral Call not just Voicemails
Mar 1, 2023 at 11:05am • 1 replies • 0 likes
Daniel Lepelstat
I have a client with vertigo and noise sensitivity they need phone calls to be transcribed into text live. Is there a way to do that or can we do it in the future?
1 Answer
answered on Mar 1, 2023 at 12:01pm
We don't support real time transcription for voice call. But we have API to stream the call audio to your app and you can use any 3rd party real time transcription service (e.g. IBM Watson) to transcribe the voice call.
I hope this this video tutorial and this blog would help you get started.
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