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Voicemails not saving

Tags: voicemail

Feb 22, 2023 at 12:59pm • 1 replies • 0 likes

Jamie Crute

I have a client who claims to have left multiple voicemails over the last couple of weeks. I see the missed call in my log but no voicemail (not on the phone app, desktop app and I'm not getting an email).

This client has a tendency to ramble in messages and I'm wondering if she's hitting the time limit for messages and for some reason it's not saving? Is there any way to fix this?

1 Answer

Mary-Community_Moderator answered on Feb 22, 2023 at 1:30pm

Hi Jamie, you may advise your client to immediately hang up the call after leaving a voicemail, and it will automatically save.

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