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Tags: sms and text messaging
Feb 6, 2023 at 1:34pm   •   2 replies  •  0 likes
Tiffany Ding

Hi. I'm trying to follow the SMS Quick Start guide using node.js. I created an app, put in all the credentials in a .env file, and added my mobile phone number as a recipient. But when I run node sms.js nothing happens and I'm not getting any text messages on my phone. Am I doing any part of the process wrong? I followed it step by step

on Feb 7, 2023 at 8:14am   •  0 likes

If this is in your sandbox account, what is the sandbox account id or main company number?

If this is your production account, then please click the link on the orange banner in this page.

on Feb 7, 2023 at 10:28am   •  0 likes

Hi Phong, this is a sandbox account that I'm trying to use for testing. The main company number is +14706636774

1 Answer
answered on Feb 7, 2023 at 12:42pm  

I enabled SMS for your number. Please check. If this does not help, I will send a request to provision the number.


 1
on Feb 7, 2023 at 1:54pm   •  0 likes

Thank you very much it works perfectly now



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