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Pricing On Website vs. Our Invoice

Tags: billing

Jan 18, 2023 at 9:00am • 1 replies • 0 likes

Michael Kroboth

Hello: I have a question about pricing please.

I am a RingCentral MVP Premium customer (monthly) and the base price (before taxes, fees, etc.) on my monthly invoice is $54.99. I noticed on your website that pricing for the same service (monthly) is being advertised at $47.99.

Did RingCentral have a price decrease AND if so, was that passed on to your existing customers?

Please advise and thank you, in advance, for you assistance!

Becky-Community_Manager on Jan 18, 2023 at 10:10am • 0 likes

@Michael Kroboth I'm guessing it's fees and taxes associated with the service, but for a definitive answer, you should speak with your account manager.
I'll have someone from my team create a case for them to connect with you.

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