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Global Option - Remove Call Waiting?

Tags: call handling, admin portal

Jan 10, 2023 at 1:52pm • 1 replies • 0 likes

Jefferey Lockyer

Is there an ability to disable call waiting global wide? I want to remove this options for our users as we have serious issues with duplicate calls coming through when in a queue (we use a CCaSS service, not Ring queues).

Really hoping this might be doable at the global level, but am not holding out too much hope.

1 Answer

Mary-Community_Moderator answered on Jan 11, 2023 at 8:57am

Hi! This feature is one of the most popular requests in our Ideas Portal, and this is coming in Q1 2023. To know more about this upcoming feature's details, go to https://ideas.ringcentral.com/ideas/ENTCOM-I-67. Feel free to cast a vote, too!

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