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Call Queue voicemail if no answer

Tags: call queues

Jan 4, 2023 at 10:08pm • 1 replies • 0 likes

ROLANDO OROZCO

I have the call queue setup to ring all phones simultaneously. I'd like the calls to go to voicemail if no one picks up after 10 rings. Is that possible?

1 Answer

Mary-Community_Moderator answered on Jan 5, 2023 at 8:18am

Yes, you may set your Caller Wait Time to 1 minute, which is approximately ten rings.

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