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RingCentral App no longer Auto Scrolling with new messages

Tags: notifications, settings, message, ringcentral app

Nov 30, 2022 at 7:57am • 0 replies • 0 likes

Fake Name

Previously, the RingCentral - messages - feature of the app would give a notification pop up and auto scroll to the bottom of the chat when a new message came in. This feature is no longer present and multiple people have complained about it.

Double checked all notification settings and nothing in the features seems to have control over this, nor does anything in Ring Central Admin controls. Does anyone have any ideas on how to resolve this issue?

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