Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

DTMF issues using a Vtech VSC754 conference phone

Tags: phone, sip, ip phone, conference call

Oct 20, 2022 at 11:02am • 0 replies • 0 likes

Heather Maney

I am having DTMF issues, tones not being recognized.. I have changed and tested every setting that I can find to try and fix this issue with no success (different dtmf settings and audio codec settings). Any help or information would be greatly appreciated.

Thank you

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales