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Getting the insufficient permission issue while trying to login into developers.ringcentral portal

Tags: developer sandbox, log in, permissions

Sep 27, 2022 at 11:17pm • 1 replies • 0 likes

TFOMIA RCDevUser

Unable to login into the developer.ringcentral.com portal. The same credentials are working for service.devtest.ringcentral.com and app.devtest.ringcentral.com portals.

1 Answer

Phong Vu answered on Sep 28, 2022 at 10:56am

Your developer account credentials are different from your sandbox account user credentials.

If your developer account is created automatically for your production account, you need to enable a user in your production account to get the permission to access the developer portal via a role. See attachment.

If your developer account is a free-tier account, check you email to see if you still can find the email when you signed up. Or give me the email address you used to sign up so I can check.

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