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Some users go to waiting room when waiting room is disabled

Tags: meetings

Sep 22, 2022 at 7:05am • 1 replies • 0 likes

Jacob McArdle

My company has setup meetings and specifically not enabled the waiting room option. However, some users are still going into the waiting room when they join a meeting. Not all of them will though. I can't figure out if there's maybe some setting those users have enabled or choose when joining the meeting.

Mary-Community_Moderator on Sep 22, 2022 at 10:03am • 0 likes

@Jacob McArdle, please submit a ticket to Tech Support so this will be investigated. You may go to https://support.ringcentral.com/new-case.html.

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