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How Can I exercise the webhook permission?
Tags: webhooks, subscription, graduation
Sep 18, 2022 at 8:47am   •   2 replies  •  0 likes
Xavier Arana

Hello, Good Morning.
I seem to be missing something but I can't pass the exercise Webhook Subscriptions. I need this to use my app with production data before release. I have created and deleted subscriptions endpoints in my sandbox app without problem but havent had the chance to pass the webhook subscription requirement to graduate it.

This is the endpoint that I am using : "/restapi/v1.0/account/~/telephony/sessions"

Any advice would be more than appreciated!

Thanks in advance.

2 Answers
answered on Sep 20, 2022 at 8:56am  

Hello Phong Vu, I just tried and still not able to graduate

My AppID is = 5qeEsmgHTsy9h_PV3WU_TQ

Thanks for your help.


 0
on Sep 20, 2022 at 9:23am   •  0 likes

Is this just a test app? Do you mind to name it with a more meaningful name and a good app description?

I also see the app did not meet other graduation requirements. Please call those API to exercise other permissions and fix those error to get low error rate.

screen-shot-2022-09-20-at-92445-am.png

on Sep 21, 2022 at 7:00am   •  0 likes

Hello Phong Vu, I changed everything as you told me and I was able to move it to production.


I just had another question, we have a private network configuration, and we are trying to let RingCentral have access to our web service to subscribe the webook.

We are currently facing issues with this,we already whitelisted


Table 3.1.1 - Common cloud services
Table 3.5.1 - Communication integration services


Do you know if we need to whitelist someting else, and it is only the port 443?

on Sep 21, 2022 at 9:23am   •  0 likes
answered on Sep 20, 2022 at 8:26am  

Create, renew and delete your subscription several times. If that still does not help, post your app client id here and I can help graduate it manually.


 0



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