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Cannot Login with Linux App

Tags: meetings

Sep 16, 2022 at 9:21am • 5 replies • 0 likes

Stephen Dawson

Hi,

Installed the Meeting app for Linux. Cannot log into the app. Tried to open a support request. The support web site failed 5 times. Tried chat option, no viable answers.

What causes the Meeting app for Linux to hang when trying to log in, please?

Thanks,

SHD

Stephen Dawson on Sep 21, 2022 at 7:04am • 0 likes

Thanks. I see the ticket in my profile now. Much appreciated.

Kindly,

SHD

Mary-Community_Moderator on Sep 21, 2022 at 7:25am • 0 likes

You're very much welcome!

Stephen Dawson on Sep 20, 2022 at 2:08pm • 0 likes

Hi,

Still unable to login with the app. Any progress on finding out why there is a login failure?

Thanks,

SHD

Mary-Community_Moderator on Sep 20, 2022 at 2:59pm • 0 likes

Hello Stephen, your issue requires more information for an investigation. I created a Support Ticket for them to check on it. Your ticket number is 16324256, and someone will reach out to you within 24 hours.

Mary-Community_Moderator on Sep 16, 2022 at 9:57am • 1 likes

Hello Stephen, I am checking with the Meetings Product Team if there is a known issue about this.

2 Answers

Stephen Dawson answered on Oct 29, 2022 at 5:04am

Hi Dominic,

Contact from Ring Central. The app went end of life, said to use their web app.

-Stephen

Dominic Moore answered on Oct 28, 2022 at 1:10pm

Did you find a solution for this?

Seeing the same thing on Ubuntu 22.04 with RC 24.4.53809.1206

Thanks

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