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User Phones sort by status

Tags: admin portal

Aug 23, 2022 at 5:11pm • 2 replies • 0 likes

Arsen Bababekov - Admin

In Ringcentral MVP admin portal, under Phone system > Phones & Devices > User Phones

I don't see an option to sort by Status column to see user phones that are online. The status filter only shows offline filter but not online filter. How can I get a list of all User Phones that are online? I also done have the option to click on the "Status column to sort.

see screen shot below.

Arsen Bababekov - Admin on Aug 23, 2022 at 5:23pm • 0 likes

noticed that the service.devtest.ringcentral.com site has more filters for user phones.

1 Answer

Mary-Community_Moderator answered on Aug 24, 2022 at 8:28am

Hi @Arsen Bababekov - Admin MVP Admin Portal and Devtest portal should have the same options to sort. Please reach out to Tech Support so they can check why yours doesn't have all the options available. You may submit a ticket here.

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