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Queue call count and longest hold

Tags: rest api, integrations, call queues

Aug 20, 2022 at 12:08pm • 1 replies • 0 likes

GEQ API

Is there an API to get the number of calls waiting in a call queue and also retrieve the longest call hold time that is waiting?

1 Answer

Phong Vu answered on Aug 22, 2022 at 2:04am

Unfortunately, there is no API to read call queue call in the waiting list. You can submit your request to the ideas portal so the team will evaluate it.

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