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Transferring Calls

Tags: transferring calls

Aug 11, 2022 at 11:11am • 1 replies • 0 likes

Sue Savidge

We are having an intermittent issue when transferring calls to cell numbers. We use the Ask first options and I connect to the person to receive the transfer to announce the call, but after clicking complete transfer the call is lost.

1 Answer

Jessica-Community_Moderator answered on Aug 11, 2022 at 11:20am

Hey Sue,

You'll need to open a case with our tech support team to further troubleshoot this: https://support.ringcentral.com/new-case.html

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