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Where is my contract

Tags: customer service

Aug 10, 2022 at 12:39pm • 1 replies • 0 likes

Erick Kaufman, MD

Our business needs have change dramatically over the past 4 years and we dont need 13 lines. We were told that we have a 5 year contract at nearly $4,000 a year and there was no resolution other than paying for the 13 lines for another year when we dont need them. I would like to see a copy of our contract but can't find it in admin. Could someone please get this to me?

Mary-Community_Moderator on Aug 10, 2022 at 12:57pm • 0 likes

Hi @Erick Kaufman, MD, we are reaching out to your Account Manager. I'll get back to you once I get a response.

Erick Kaufman, MD on Aug 10, 2022 at 12:58pm • 0 likes

understood. Thank you.

Mary-Community_Moderator on Aug 10, 2022 at 1:05pm • 0 likes

You're welcome!

Mary-Community_Moderator on Aug 11, 2022 at 12:39pm • 0 likes

Hello @Erick Kaufman, MD, I would like to know if your Account Manager contacted you.

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