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Set main number for text messages
Tags: sms and text messaging
Aug 1, 2022 at 3:25pm   •   2 replies  •  0 likes
Stephen Logue

How in the world do I set my main (ported in ) phone number to send/receive the texts from? I have gone through every menu and cannot seem to figure out how to set my main company number as the number for texting. I am a single user for now and the single number for call/text/fax was a major selling point for me. Help! Thanks!!

2 Answers
answered on Dec 22, 2022 at 5:19am  

We just started with Ring Central. I have the same problem noted above. I followed the guidance from Phong Vu but I have no options under the General Settings tab. See below. Please assist.

screenshot-2022-12-22-081825.jpg


 0
on Dec 22, 2022 at 8:54am   •  0 likes

This is really not an application development issue. Please post your question in the User Community or open a support ticket.

answered on Aug 1, 2022 at 3:37pm  

Login your RingCentral account admin portal and open the General Settings page as shown below and select the extension which needs to send/receive text messages from the main company number.

screen-shot-2022-07-25-at-102714-am.png


 0



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