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RingCentral Meetings Remote Control Has Double Input
Tags: bug
Jul 18, 2022 at 10:15am   •   0 replies  •  0 likes
Vu Nguyen

Hi,

I am having difficulties with the "remote control" feature. When I grant access of my screen to another participant, I find that whatever they type in will be duplicated e.g. typing in "a" will output "aa", pressing backspace will delete twice, etc.

I have tried meeting with two different people, and was unable to resolve this issue or find anything about it.



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