question

Mark Hammans avatar image
Mark Hammans asked Phong Vu commented

Using WebHook for notification of login / logout

I have set up webhooks and I am receiving almost everything I need, call activity, presence, webhook expiry etc

But.. I dont seem to be able to get a notification of when a RingCentral Softphone Logout or Login happens.. what do I need to be subscribing to in order to receive that notification

rest api
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Phong Vu avatar image
Phong Vu answered Phong Vu commented

Unfortunately, there is no event about user login/logout. I am thinking of some workaround solution but cannot find one either.

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Abhishek Babal avatar image Abhishek Babal commented ·

Is there any update on this??

actually i am also looking for same when user login/logout we get notified (any api /webhooks)

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Phong Vu avatar image Phong Vu ♦♦ Abhishek Babal commented ·

No update. No support for such an event.

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Mark Hammans avatar image
Mark Hammans answered

Thanks Phong


In that case I will need to implement some kind of Extension List polling


I think it would be something important to add to the Webhook

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