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Can I program 1 line to be main# and other line on my phone to be my direct #
Tags: caller id, sms and text messaging
Jun 14, 2022 at 6:52am   •   1 replies  •  0 likes
Lawrence Glynn

Would like salespeople to use one line for prospecting and they can send SMS and receive on their desk phone versus going through main #.

on Jun 15, 2022 at 2:56pm   •  0 likes

@Lawrence Glynn, do you want their desk phones to have the same line for calling and sending SMS? Correct me if I'm wrong.

on Jun 24, 2022 at 7:09am   •  0 likes

Yes, one line for outgoing calls and SMS (ie. their assigned customers and prospecting for new customers). Other line to be used for incoming calls and non sales related outgoing calls.

on Jun 24, 2022 at 8:40am   •  0 likes

All desk phones assigned to an extension can use the main line as the Caller ID for calling out, but only the Operator Extension can use the main number as the Caller ID for Outbound SMS.



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