Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Pickup Park Call via Dial

Tags: call park

May 12, 2022 at 7:06pm • 1 replies • 0 likes

Adam D. Ramczyk

With the standard park where it randomizes the number between 801-899 you can dial *801 to pick up the parked call on any phone. Now I assumed this would be the case with Park Locations as long as people had permission. Is it not possible to dial to pick up a parked call?

So say Receptionist could say "hey you have a parked call on *1" and have 1-3 set up for her to park people waiting for employees?

Mary-Community_Moderator on May 13, 2022 at 9:56am • 0 likes

Hi Adam, I'm looking if this option is possible. I'll get back to you as soon as I have an answer.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales