question

thuy-nguyen avatar image
thuy-nguyen asked ·

User needs to have [OrganizeConference] permission for requested resource.

When calling this API " https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/conferencing?access_token=token", I got the following error


{
  "errorCode" : "CMN-408",
  "message" : "In order to call this API endpoint, user needs to have [OrganizeConference] permission for requested resource.",
  "errors" : [ {
    "errorCode" : "CMN-408",
    "message" : "In order to call this API endpoint, user needs to have [OrganizeConference] permission for requested resource.",
    "permissionName" : "OrganizeConference"
  } ],
  "permissionName" : "OrganizeConference"
}

I added all possible permissions, what did I still miss? Please advise



 I used a Super Admin account to authorize.

Thanks
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igor-bebin avatar image
igor-bebin answered ·
Hi Thuy,

"CMN-408" indicates that authorized User doesn't have required permission. 

You can call Extension Info API and check whether "conferencing" feature is enabled or not, i.e.

GET /restapi/v1.0/account/~/extension/~

200 OK

{
...
"serviceFeatures" : [ {
...
  }, {
    "featureName" : "Conferencing",
    "enabled" : true
  }, 
...
}

If it's not enabled, then please raise a Custom Support ticket to provide your account with this feature.
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Tyler Liu avatar image
Tyler Liu answered ·
What you added are app permissions. OrganizeConference is user permission. Please do as Igor suggested.
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thuy-nguyen avatar image
thuy-nguyen answered ·
Thanks for responding to my problem. Following is the reason

{
    "featureName" : "Conferencing",
    "enabled" : false,
    "reason" : "AccountLimitation"
  }

Could you point me to a link where I could raise a ticket?

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Tyler Liu answered ·
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