question

Kt109 avatar image
Kt109 asked Anirban edited

Resending sms

I have a general question to ask. In case of sms failure, how to resend the sms again?

If the status shows sendingFailed, how can we handle that scenario and resend the message from the Api?

rest api
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1 Answer

Anirban avatar image
Anirban answered Anirban edited

If you check this link: https://forums.developers.ringcentral.com/questions/10444/how-is-resending-sms-handled.html

you will find the system will automatically resent for 3 times as default feature. It automatically take care of re sending.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys