Hi Gentlemen,
This URI of Sandbox env not working, anyone knows if it's down or how we should report this issue?
https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension-bulk-update
+ ... terequest = Invoke-RestMethod -Method POST -Uri $uri -body $RC_body2 ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: (System.Net.HttpWebRequest:HttpWebRequest) [Invoke-RestMethod], WebException
+ FullyQualifiedErrorId : WebCmdletWebResponseException,Microsoft.PowerShell.Commands.InvokeRestMethodCommand
Invoke-RestMethod : {
"errorCode" : "CMN-201",
"message" : "Service Temporary Unavailable",
"errors" : [ {
"errorCode" : "CMN-201",
"message" : "Service Temporary Unavailable"
I could reproduce this and this is to confirmed that it is a current issue in the sandbox environment. I will check with the engineering team to see how soon they can fix this.
Meanwhile, if this issue prevents you from graduating your app to the production, test your app to meet all other graduation requirements, then let me know the app client Id. I will waive this API call requirement and manually move your app to the production.
This is only record in past 30 days I could find that it worked at one point before service became not available.
At this point, the API script was on hold for review internally in my organization.
Client ID: ZN6iThZnTp2ZyMWbXeb3OA
Let me know when you want to graduate this app.
Could this be at the end of today or by tomorrow? Sooner the better I honestly don't know what it takes to be graduated.
Thank you very much!
I will graduate it by the end of the day.
Thank you Sir!
This script worked numerous time, other than the error message saying the service not available.
I can't do much about it.. where could I report this?
+ ... terequest = Invoke-RestMethod -Method POST -Uri $uri -body $RC_body2 ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: (System.Net.HttpWebRequest:HttpWebRequest) [Invoke-RestMethod], WebException
+ FullyQualifiedErrorId : WebCmdletWebResponseException,Microsoft.PowerShell.Commands.InvokeRestMethodCommand
Invoke-RestMethod : {
"errorCode" : "CMN-201",
"message" : "Service Temporary Unavailable",
"errors" : [ {
"errorCode" : "CMN-201",
"message" : "Service Temporary Unavailable"
We need to know the payload you specified in your API call as well as your sandbox account id.
Thanks Phong looking into this!
sandbox account id : +14372535653
Not sure what you mean by payload..
only api calls made via script are (3):
1. get extension info (works)
2. get phone number info (works)
3. update user profile info (generates the same error message)
$uri = "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/?page=1&perPage=1000"
$getrequest_extension = Invoke-RestMethod -Method GET -Uri $uri -Headers $header
$uri = "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/phone-number/?page=1&perPage=1000"
$getrequest_phonenumber = Invoke-RestMethod -Method GET -Uri $uri -Headers $header
$uri = "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension-bulk-update"
$updaterequest = Invoke-RestMethod -Method POST -Uri $uri -body $RC_body2 -header $header
I meant the body of the /extension-bulk-update API call.
Hope this helps, thanks for looking into this.
Hope this helps, thanks for looking into this.
Hey @John Lee,
I tried to reproduce the issue and I couldn't, Sometimes the issues in the Sandbox could be intermittent, could you please check if the issue still persists?
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