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RingCentral Fax API permissions issues

Tags: fax

Apr 1, 2022 at 12:55pm • 1 replies • 0 likes

Fausto Chepil

Is there more than one place to authorize your sandbox app to have access to the Fax API of RingCentral?

I have added faxes in the developers.ringcentral.com section of my registered sandbox app per screen shot, but I still get the following error:

send

raise ApiException(response, e)

causes this error:

ringcentral.http.api_exception.ApiException: In order to call this API endpoint, application needs to have [Faxes] permission

I eventually will switch to a JWT for authentication, but for initial testing I will be using the user login credentials...any chance this is related?

Thanks for the help!

Fausto

1 Answer

Phong Vu answered on Apr 2, 2022 at 9:38am

Did it work before when you were asking about the fax attachments? If you just change it, give it a few minutes and try again. Just for sending faxes, no other app permissions needed.

Let me know.

Fausto Chepil on Apr 5, 2022 at 12:57pm • 0 likes

Sorry for late reply. Yes it needed a few minutes.

Thank you!

Byrne Reese on Apr 5, 2022 at 9:33am • 1 likes

I just want to echo what Phong is saying. When an app's settings are updated, it can take up to five minutes for those changes to propagate, and for cache's to refresh. Be patient. If this is now working for you, please mark Phong's answer as accepted!

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