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John Gladson Moses asked Anirban answered

Dev support said the App has moved to production from sandbox. But when i login and see, it is still in sandbox

RC Dev support said the App has moved to production from sandbox. But when i login and see, it is still in sandbox. So Unable to get clientID and secret of the production move to test SSO

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Anirban answered

Could you able to provide a screenshots of your app here to check if there is any issue?

Also have you check the credential tab on the left for client id and secret?

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys