question

Dang Nguyen avatar image
Dang Nguyen asked ·

Don't have any calling credits in my sandbox account

Aren't there 500 minutes credits for each sandbox account each month ? But when I check it in my account, it is currently 0 and i didn't use any credits. Can anyone help me with this ? Do I need to buy credits just to test out the API ?

webrtc
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
Phong Vu avatar image
Phong Vu answered ·

Is your sandbox account associated with your production account? You can send a request to devsupport@ringcentral.com with account main company number or email address.

6 comments Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

no itsn't associated with any production account

0 Likes 0 · ·

Are you sure about the fact that you did not use any credit and your account 500 mins are gone. What is your sandbox main company number?

0 Likes 0 · ·

yes i am sure, because i didn't touch the sandbox account in months

0 Likes 0 · ·
Show more comments

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.