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mohamed-tawfiq avatar image
mohamed-tawfiq asked ·

How can a client give me access to their developer account?

I am developing a private app for FileMaker->RingCentral integration.

We tried the Organization -> Invite New Developer but i did not receive an invitation.

Should he just share his RingCentral login details?
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Phong Vu avatar image
Phong Vu answered ·
Can you explain more exactly what you want to do? Why you need access to your client developer account? Or do you mean a sandbox account?

I don't think it is practical for a client to provide you his/her own company's account login credentials. It is a private account and should be accessed by eligible personnel of that company.

+ Phong
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Tyler Liu avatar image
Tyler Liu answered ·

There are two approaches:

  • They can create a user for you in their account so you can log into their account to create the app
  • They can create/configure the app and give you the credentials, e.g. clientId and clientSecret, etc.
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