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Andrew Norman avatar image
Andrew Norman asked ·

Stale webhook subscriptions from previous app versions, unable to remove

We have run into an issue when versioning our app. Webhooks created under the previous revision are not listed in the subscriptions api call for access keys generated using the new app rev. We no longer have the keys from the prev app version, but continue to get multiple hook events for each sms due to these stale webhook subscriptions.. The duplicate posts do include the subscriptionid, but we cannot seem delete them by subscriptionid using access tokens created by the newer version of the app.

If we version an app, it seems to me that we now have to remove all subscriptions before revving a customer version? What a mess. How do we get these old subscriptions removed by ringcentral support?

webhook subscription
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Andrew Norman answered ·

reattached to old rev of app, got new keys, cleaned up stuff, revved again. fun...

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