question

Louis-Philippe Perron avatar image
Louis-Philippe Perron asked Phong Vu answered

Room App SIP CallOut using Voice API

Hi,

I have this setup with a RingCentral Room app hooked to a SIP system.

The RingCentral Room App SIP integration is tied to a specific extension.

Is there a way using some API to make a CallOut using this SIP system thru the Room App?


Right now I am trying using the Voice API and the sessions always Disconnects before ringing.


thanks

rest api
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1 Answer

Phong Vu avatar image
Phong Vu answered

I think this is about Room app configs or plug-in feature. Can you ask this question here https://support.ringcentral.com/s/?language=en_US to have a better chance to get a proper answer.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys