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Tags: contact center
Jan 19, 2022 at 9:07am   •   4 replies  •  0 likes
Jennie Jones

How to stop my contacts list from ringing my phone when they make or receive a call.

on Jan 19, 2022 at 1:17pm   •  0 likes

You can find it here if you are using RC App

-305-ringcentral-vyshakh-babji-me-and-contact-list.png

on Jan 19, 2022 at 1:25pm   •  0 likes

yes, i have that...

on Jan 19, 2022 at 12:55pm   •  0 likes

I do not see DND ( where would I find that) ?

on Jan 19, 2022 at 11:20am   •  0 likes

Can you add some more context for this question ? What product do you use? InContact or Engage ?



on Jan 19, 2022 at 11:27am   •  0 likes

(Ring my phone when any user I am monitoring rings). I have a bunch of people in my contacts list, when they get or rcv a call my phone rings every time.

on Jan 19, 2022 at 12:47pm   •  0 likes

Do you use RC App ? Are you RingCentral Office user ?

If you are monitoring users for calls , you would get notified about It . Does setting userself to DND suffice?

You might want to reach out to our Tech Support team and setup your extension / app to meet your requirements . You can reach out to RC Support via here: https://support.ringcentral.com/contact-support.html

on Jan 19, 2022 at 12:52pm   •  0 likes

I am a office receptionist, I do not want to monitor the calls and I do not want them all to ring either. I can not seem to get it to stop. I will contact support. thank you



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