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Set Common Phone to Ring when Business Number Called

Tags: hardware

Jan 18, 2022 at 10:26am • 1 replies • 0 likes

Patient Assistance

I purchased a common phone for my front desk that I would like to set to ring when our business line is called. Ideally my ringcentral phone app rings on my cell phone WHILE the front desk phone also rings. I cannot seem to set this CISCO 6681 to a particular extension or unassign it from the common phone. Please help!

1 Answer

Mary-Community_Moderator answered on Jan 18, 2022 at 2:05pm

Hello @Patient Assistance This KB article may help you with un-assigning/re-assigning an extension to your common phone. https://support.ringcentral.com/article/12874-Hot-Desking-Delete-a-Hot-Desk-Line-Reassign-to-Extension.html

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