messaging for multiple DNIS
Jan 5, 2022 at 11:38am • 1 replies • 1 likes
Chris Griffith
I am trying to create a script in studio that will play a different greeting based on the DNIS that comes in. We will have multiple Point of contacts pointing to the script and would like a greeting played based on the DNIS. Example Client 1 calls in on 800-123-4567 - Greeting 4567 will play. Client 2 calls in on 888-321-7654 - Greeting 7654 plays. I am trying not to create multiple greeting scripts just one that will play a message based off of the DNIS.
1 Answer
answered on Jan 6, 2022 at 3:18pm
I would think you could create a Scripting Node with conditional logic in it to first getDnis() and then based upon the DNIS, setConnection("greeting1") or setConnection("greeting2").
0
A new Community is coming to RingCentral!
Posts are currently read-only as we transition into our new platform.
We thank you for your patience
during this downtime.
Try Workflow Builder
Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!
Try RingCentral Workflow Builder
