Transferred my "Digital RC number" from last company to new company. Old company name still showing up on Caller ID despite settings. lol, Anyone?
Dec 30, 2021 at 1:15pm • 1 replies • 0 likes
Kevin Walczak
- Ringcentral gave me a digital license and 858 phone number when I started at my last firm.
- I got tired of making my boss rich and started my own firm. He was kind enough to let me keep my number and transfer it to a new RingCentral account with my own company. (so generous of him!)
- After opening my own RC account and transferring that digital number to new RC account, the name of my last company still shows up when I call using that number.
- I've changed this to my company name in every way possible via admin settings.
- Any suggestions?
on Jan 4, 2022 at 10:05am • 0 likes
@Kevin Walczak Please contact Technical Support to have this corrected. You can create a case here.
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