question

Narendra Lalwani avatar image
Narendra Lalwani asked Phong Vu answered

MSG-242 feature not available

I am getting following error. RCRequestId: 4b53b64e-9d3c-11ea-82f2-005056bbcdd9

"errorCode" : "FeatureNotAvailable",

"message" : "The requested feature is not available",

"errors" : [ {

"errorCode" : "MSG-242",

"message" : "The requested feature is not available"

} ]



rest api
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Phong Vu avatar image Phong Vu ♦♦ commented ·

I guess that you tried to send SMS from your sandbox account, right? What is your sandbox account main company phone number?

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1 Answer

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Phong Vu answered

You should be able to send SMS from that number now.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys