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How to Report SMS/Text messages by User

Tags: analytics and reporting

Dec 13, 2021 at 12:53pm • 2 replies • 3 likes

Jeff Panian

I need a mechanism as the admin to pull analytics on SMS/Text messaging by user. I would love to get details stats, but at a minimum simply how many text messages are being sent out by user.

Does this exist? I don't see anything around SMS/Texting on the Analytics side.

Christian Phichith on Dec 22, 2021 at 10:26am • 0 likes

Yes, this type of reporting is required, we have KPIs that measure against this and right now there is no way to pull or show this data.

Mary-Community_Moderator on Dec 13, 2021 at 2:06pm • 0 likes

@Jeff Panian This feature is not yet available. We have already informed the Product Team about this Feature Request, but there is no plan on adding this yet. Please add your vote here.

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