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kailashvasan VK avatar image
kailashvasan VK asked ·

Ringout API for Voice call use case. Unable to pass extension number in making calls.

Ringout API for Voice call use case. Unable to pass extension number in making calls.

C# Quick start guide solution used

Throwing the error "Resource for parameter [extensionId] is not found" when extension number passed

https://developers.ringcentral.com/guide/voice/quick-start/c-sharp


• Authentication/Authorization is working and returns security token in response

• On calling RingOut API, the call status is set to “In Progress” and we get a call back URL where we can check the status.

• On hitting the call back URL further, we get the call status as success & finished. But we did not get any call/ring in our Micro SIP phone.

• Tried to pass the extn number in the API call, but getting the error as “Resource for parameter [extensionId] is not found”.

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Phong Vu avatar image
Phong Vu answered ·

I know you are using the quick start code. But put some code showing how you pass parameters would help me or other devs help you. You may mixing up extension number and extension id. They are totally different thing.

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